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At Central Financial Group, our clients are family, which is why we take the time to sit down and get to know you and your families needs. It is our goal to create an atmosphere where you feel seen and heard on a personal level. With this level of comfort, we can build a strong and trusted relationship that will last for years to come. 

Join Our

Personal Lines Customer Service Representative

Send Resume to Terese Culbertson at

Job Description:

We are looking for a full-time Insurance Agency Financial Services Customer Representative. We believe in investing in our employees and helping them achieve success. Our agency represents some of the top insurance companies in the Midwest, and we take great pride in providing an outstanding customer service experience for our clients. We are a mid-size agency where our employees have an opportunity to grow in a warm and inviting work environment. This position requires a dedicated, driven, goal-oriented personality.

The successful candidate will provide varied insurance and financial service support to agents in a fast-paced, demanding environment.

Tasks will routinely include, but not be limited to:

  • Learning and working with industry-specific management systems and other online programs as needed

  • Assist with agent paperwork processing

  • Clerical work such as answering phones, setting appointments, filing, etc

  • Extensive work in Microsoft Office – Outlook, Word and Excel


The successful candidate will:

  • Enjoy working on a computer

  • Have prior Insurance and/or Securities experience (preferred but not required)

  • Have a college degree in business (preferred)

  • Have the ability to self-manage and self-motivate

  • Have the ability to prioritize

  • Have the ability to multitask

  • Have good problem solving skills


Full-Time Benefits Include:

  • Subsidized group health and dental insurance

  • Long term disability insurance

  • Group life insurance

  • Medical and Dependent Flex

  • 401k

  • Voluntary All-State and vision coverage

  • Paid vacation, personal time and holidays


Salary commensurate with experience.
Office located in Fort Dodge, Iowa

Please email resumes to Terese Culbertson at

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