RA Phone and Email Template

VOICEMAIL MESSAGE TEMPLATE:

 

  • When answering your office phone always answer with “Central Financial Group & Royal Alliance”

  • You can answer your cell however you prefer.

  • If you are a Series 7 licensed Registered Assistant or Advisor, voicemail message must include verbiage that trade instructions left on this voicemail will not be executed, honored, etc.

 

OFFICE: (Example)

You have reached the office of Amy Jansen.  I am currently unavailable to take your call, but please leave a brief message and I will get back to you as soon as possible.  If your call is in regards to a financial transaction please note that any trade instructions left on this voicemail will not be executed.

 

CELL: (Example)

You have reached the mobile phone of Amy Jansen.  I am not available to take your call, please leave a brief message and I will get back to you as soon as possible.  Please do not leave any trade instructions on this voicemail as they will not be honored.

 

MOBILE EMAIL SIGNATURE TEMPLATE:

 

Amy Jansen | Investment Advisor Representative

amy.jansen@centralfinancialgroup.com

Office: 515-295-7748 | Cell: 515-341-5958

111 East Call Street | P.O. Box 536 | Algona, IA 50511

www.centralfinancialgroup.com

 

EMAIL SIGNATURE TEMPLATE: *Optional

 

  • The following are two examples that include all of the required information and in what order it needs to be placed in the signature lines.  You can choose to be more expressive with fonts/colors but please see the next section on “INCORRECT EMAIL SIGNATURES” for what not to do.

 

  • EXAMPLE 1:

 

                        Amy Jansen

                        Investment Advisor Representative

                        CENTRAL FINANCIAL GROUP (or other branded & disclosed DBA) *Optional line

                        amy.jansen@centralfinancialgroup.com

                        Cell: 515-341-5958 |Office: 515-295-7748

                        5700 Merle Hay Road |Johnston, IA 50131

                        www.centralfinancialgroup.com

 

  • LOGO*             CFG log (or your approved branded logo/DBA)

 

Social Media*   Must be approved through RA before you can add

                         

Disclosure*       Securities offered through Royal Alliance Associates, Inc. member FINRA/SIPC. Royal Alliance Associates, Inc. is separately owned and other entities and/or marketing names, products or services referenced here are independent of Royal Alliance Associates, Inc.

Confidentiality*

This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message. If you do not wish to receive marketing emails from this sender, please reply to this email with the word REMOVE in the subject line.

  • EXAMPLE 2:

 

                        Amy Jansen | Investment Advisor Representative

                        CENTRAL FINANCIAL GROUP (or other branded & disclosed DBA) *Optional line

                        amy.jansen@centralfinancialgroup.com

                        Office: 515-295-7748 | Cell: 515-341-5958

                        111 East Call Street | P.O. Box 536 | Algona, IA 50511

                        www.centralfinancialgroup.com

 

LOGO*             CFG log (or your approved branded logo/DBA)

 

Social Media*   Must be approved through RA before you can add

                         

 

Disclosure*             Securities offered through Royal Alliance Associates, Inc. member FINRA/SIPC. Royal Alliance Associates, Inc. is separately owned and other entities and/or marketing names, products or services referenced here are independent of Royal Alliance Associates, Inc.

Confidentiality*

This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message. If you do not wish to receive marketing emails from this sender, please reply to this email with the word REMOVE in the subject line.

 

INCORRECT E-MAIL SIGNATURES:

 

  • Under no circumstances should any of the following examples be included in an e-mail signature.

 

  • Headline Offenses

    • Do not include a headshot or other personal photos, signatures, false or exaggerated job titles, or jokes.

  • Contact Offenses

    • Do not include personal e-mail addresses, personal websites, or personal addresses.

  • Logo Offenses

    • Do not include more than one logo, oversized logos, stretched logos or mis-colored logos.

  • Disclaimer Offenses

    • Do not include an incomplete disclaimer or fail to use the disclaimer at all.

  • Disclaimers – According to title

 

  • Registered Representative or Investment Advisor Representative
    Securities offered through Royal Alliance Associates, Inc. (RAA) member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA.

  • Registered Assistant (RA)
    Securities offered through Royal Alliance Associates, Inc. (RAA) member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA.

  • Non-Registered Assistant (NRA)
    [Name of NRA] is an assistant to [Name of Registered Representative] who offers securities through Royal Alliance Associates, Inc. (RAA) member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA.

  • If the RA or NRA supports multiple financial professionals in the branch
    [Name of NRA] is an assistant to the registered representatives who offers securities through Royal Alliance Associates, Inc. member FINRA/SIPC. RAA. is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA.